Free Consultation
Ai drive medication

Enquiry-to-Booking Automation Increased Conversions by 24%

Project Overview

A growing travel agency needed a faster and more reliable way to manage enquiries, deliver personalised packages, and schedule sales calls without manual effort.
Their existing workflow caused slow responses, inconsistent follow-ups, and high drop-offs after quoting.

Performance at a Glance

24%

higher enquiry-to-booking conversions.

50%

more booked discovery calls.

65%

reduction in operational workload.

Client Goals 

client goals
  • Deliver instant enquiry responses across email, WhatsApp, and website forms.
  • Automate complete follow-up sequences without agent intervention.
  • Improve quote delivery speed and reduce abandonment.
  • Increase booked calls through automated scheduling workflows.
  • Accelerate payment confirmations with automated reminders.

How We Helped

    1. Instant Enquiry Response Automation:

  • Immediate personalised response based on enquiry source.
  • Smart tagging for destination, budget, and trip type.

    • Result:Improved engagement with near-instant response times.

AI Strategy

    2. Automated Quote & Package Delivery:

  • Itinerary templates personalised through dynamic fields.
  • Follow-up nudges based on quote opens and interactions.

    • Result: Quote-stage drop-offs significantly reduced.

AI Strategy

    3. Call Scheduling & Reminder Automation:

  • Automated call booking links sent right after quote delivery.
  • Reminder workflows reducing no-shows and cancellations.

    • Result: 50% increase in scheduled sales calls

Data Strategy

    4. Payment-Link & Booking Confirmation Automation:

  • Auto-generated payment links sent based on package selection.
  • Smart reminders for pending payments across channels.

    • Result: Faster closures and fewer pending bookings.

Generative AI

    5. Backoffice & CRM Workflow Automation:

  • Auto-updated lead stages based on user activity.
  • Daily summary reports sent to sales teams.

    • Result: Workload reduced by 65%, improving team efficiency.

Generative AI

More bookings, fewer agents, zero follow-up gaps. See what automation can do for you.

Talk to Our Experts Today

Results That Matter

24% increase in enquiry-to-booking conversions through faster engagement.

50% uplift in discovery-call bookings from automated scheduling.

Dramatic reduction in quote abandonment with structured follow-ups.

Faster booking confirmations driven by payment-link automations.

65% lower workload, freeing agents from repetitive tasks.

Improved sales pipeline clarity with unified CRM and workflow automation.

How We Gave Them a Competitive Edge

  • Instant Responsiveness: Leads received immediate replies, eliminating delays that competitors struggled with.
  • Highly Consistent Communication: Every prospect experienced the same level of professionalism and guidance.
  • Stronger Conversion Ecosystem: Automated nudges, quotes, and reminders kept travellers engaged until payment.
  • Scalable Workflow Architecture: The automation system easily supports seasonal spikes and expansion.
  • Data-Driven Decisions: Real-time insights helped optimise packages, pricing, and communication flows.
we gave

Solution Walkthrough

Enquiry Qualification & Quote Automation:

Captures enquiries, qualifies intent using AI, delivers personalised quotes, and triggers automated follow-ups instantly.

walk

Lead Nurturing:

Monitors enquiry and booking data on a schedule, evaluates each lead’s status, and sends timely automated follow-ups to clients.

smart simple
smart simple

// We are here to help you

Trusting in Our Expertise

  • 30 Hours Risk Free Trial.
  • Direct Communication With Developer.
  • On-time Project Delivery Assurity.
  • Assign Dedicated PM.
  • Get Daily Update & Weekly Live Demo.
  • Dedicated team 100% focused on your product.
  • Sign NDA for Security & Confidentiality.

Collaborate with Techvoot Solutions

Upload: .jpg, .png, .pdf, .csv, .xlsx, .doc, .docx file as document.