Multi-Vendor Marketplace Onboards 1.5K+ Sellers Globally in First 12 Months
Project Overview
The client wanted us to build a scalable, secure, and intuitive multi-vendor marketplace, enabling sellers to
reach global customers directly.
This platform empowers vendors with real-time analytics, automated workflows, and comprehensive inventory
management, while shoppers enjoy fast, reliable, and personalised shopping journeys.
Performance at a Glance
1.5K +
vendors onboarded within the first year.
60%
month-on-month growth in product listings across categories.
99.9%
uptime ensuring seamless, secure transactions.
Client Goals
Client Goals
- Create a unified marketplace connecting global sellers to customers.
- Provide vendors with real-time dashboards for inventory, pricing, and sales insights.
- Simplify logistics and order tracking while integrating multiple courier partners.
- Ensure platform scalability, reliability, and high uptime.
- Enable secure, smooth transactions for both vendors and shoppers.
Key Pain Points
Vendors struggled to manage multiple listings and inventory across platforms.
Manual onboarding and catalogue updates caused delays and errors.
Lack of real-time insights reduced decision-making efficiency for vendors.
Logistics and shipping tracking were fragmented, causing customer dissatisfaction.
Shoppers faced inconsistent experiences and slow platform responses.
How We Helped
- Track revenue, orders, active listings, and conversion rates in real-time.
- Approve, onboard, and monitor vendors efficiently using automated workflows.
1. Vendor Management Dashboard:
Result:Vendors manage listings efficiently with full operational visibility.
- Visual charts track platform revenue month-wise and by category.
- Monitor KPIs like active vendors, user growth, and daily orders effortlessly.
2. Platform Analytics & Performance:
Result: Data-driven insights accelerate decision-making for admins and vendors.
- Add, edit, and manage inventory with automated approval and stock alerts.
- Visual insights into sales trends, category performance, and low-stock alerts.
3. Product & Catalogue Management:
Result:Product updates are fast, accurate, and mistake-free.
- Track shipments and manage courier partners in real-time.
- Live updates on delivery status, delays, and ETA improve customer satisfaction.
4. Logistics & Shipping:
Result: Orders are delivered faster with improved customer satisfaction.
- Vendors respond directly to shopper queries through a dedicated messaging system.
- Automated notifications for order updates, shipment tracking, and promotions.
5. Customer Interaction Tools:
Result: Shoppers receive instant support and better engagement.
- Admin controls for maintenance, vendor registration, product approval, and commission rates.
- Multiple payment gateways: Stripe, PayPal, Apple Pay.
6. Marketplace Settings & Customisation:
Result: Platform operations are streamlined and fully customisable.
Want to deliver a faster, more reliable shopping experience for your customers?
Talk to Our Experts TodayResults That Matter
1,500+ vendors onboarded within 12 months.
60% growth in product listings month-on-month.
99.9% platform uptime ensuring uninterrupted transactions.
Real-time vendor dashboards streamline inventory and pricing updates.
Faster vendor onboarding and catalogue management via automated workflows.
How We Gave Them a Competitive Edge
How We Gave Them a Competitive Edge
- Scalable Platform: Supports thousands of vendors and millions of users globally.
- Automated Operations: Reduces manual errors, accelerates onboarding, and simplifies catalogue updates.
- Real-Time Insights: Data-driven decisions for vendors and platform administrators.
- Seamless Logistics: Integrated courier partners ensure fast, reliable deliveries.
- Enhanced Shopper Experience: Smooth navigation, instant order tracking, and secure payments.
Solution Walkthrough
Home Dashboard:
A high-performance homepage showcasing categories, featured products,
and seamless global shopping access.
Merchant Dashboard:
Comprehensive seller dashboard tracking revenue, orders, listings, conversions, category performance, and inventory health.
Logistics & Shipping:
Real-time shipment tracking, courier performance comparison, and intelligent logistics management for faster deliveries.
Vendor Management:
Centralised vendor control with performance insights, automated onboarding, approvals, and comparative analytics dashboards.
Product Management:
Fast product creation, stock control, automated approvals, and visual insights into sales and category trends.
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