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Ai driven telemedicine

AI-Driven Telemedicine Platform Scaled Virtual Care to 10K+ Patients Monthly

Project Overview

A rapidly expanding healthcare organisation sought to deliver seamless, high-quality care to patients across multiple locations through virtual consultations.
They needed a secure, scalable telemedicine platform that unified patient bookings, video consultations, electronic medical records (EMR), billing, and AI enabled system, while meeting HIPAA and FDA compliance standards.

Performance at a Glance

50%

fewer patient
no-shows.

10,000+

patients reached monthly with
AI Triage.

100%

HIPAA & FDA-compliant
infrastructure.

Client Goals 

client goals
  • Create a scalable and compliant virtual care solution.
  • Reduce missed appointments through automation and reminders.
  • Provide real-time consultation and EMR access for doctors.
  • AI-enabled symptom analysis and faster patient routing.
  • Simplify billing and insurance workflows for patients and administrators.

Smart & Simple Dashboard

smart simple

Key Pain Points

client goals

Fragmented systems for bookings, EMR, and billing.

client goals

High patient no-show rates and scheduling inefficiencies.

client goals

Slow clinician onboarding and manual data entry.

client goals

Limited ability to scale due to compliance and data security concerns.

client goals

Lack of actionable insights into performance and patient behaviour.

How We Helped

    1. Smart Booking:

  • Patients can book appointments in just two taps, view real-time doctor availability, and pay instantly.
  • Automated reminders and follow-ups notify patients via email and SMS, reducing missed appointments.

    • Result: Reduced no-shows by 50% and improved appointment utilisation.

AI Strategy

    2. AI Health Triage:

  • An AI-powered triage engine analyses symptoms instantly, classifies risk levels, and recommends the next steps.
  • Continuous learning algorithms refine triage accuracy over time, improving patient guidance and risk prediction.

    • Result: Patients receive proactive care guidance, while clinicians save time during consultations.

AI Strategy

    3. HD Video Consultations:

  • Secure, high-definition, HIPAA-compliant video sessions enable real-time virtual care.
  • Integrated EMR and vitals monitoring allow doctors to track patient history and health trends during consultations.

    • Result: Doctors can review EMR, vitals, and previous notes mid-call for data-driven diagnosis.

Data Strategy

    4. Provider Dashboard:

  • Clinicians access a unified interface for patient records, appointments, and performance analytics.
  • Advanced reporting and alerts help providers identify high-risk patients and manage care more proactively.

    • Result: 3× faster doctor–patient onboarding and streamlined care coordination.

Ethical AI

    5. Transparent Billing & Insurance:

  • Automated claim submissions, payment tracking, and real-time billing visibility simplify the patient payment experience.
  • Insurance eligibility checks and instant claim status updates reduce delays and disputes.

    • Result: Reduced billing disputes and faster insurance settlements.

Generative AI

    6 Enterprise-Grade Security:

  • With AES-256 encryption, TLS 1.3 transport security, and enforced 2FA, the system ensures full HIPAA and SOC 2 compliance.
  • Continuous security monitoring and regular audits prevent vulnerabilities and ensure regulatory adherence.

    • Result: 98% security score and zero data breaches reported.

Ethical AI

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Results That Matter

10,000+ patients served monthly through AI-powered triage and digital consultations.

50% fewer no-shows through AI-powered booking and reminders.

3× faster onboarding of doctors and patients via EMR integration.

100% HIPAA & FDA compliance, ensuring trust and data protection.

Real-time insights on consultations, satisfaction, and system health.

How We Gave Them a Competitive Edge

  • Unified Care Platform: A single, integrated system combining AI triage, smart booking, HD video consultations, and automated billing, simplifying virtual healthcare delivery from start to finish.
  • AI-Powered Efficiency: Intelligent triage and workflow automation reduced clinician workload while accelerating patient routing and care delivery.
  • Scalable Growth:The platform supports over 10K+ active patients monthly, enabling seamless expansion without compromising performance or reliability.
  • Compliance & Security:A 100% HIPAA-, FDA-, and SOC 2-compliant infrastructure ensures maximum data safety, regulatory trust, and institutional credibility.
  • Actionable Insights:Admin dashboards provide real-time visibility into performance, patient satisfaction, and system health, helping stakeholders make smarter, faster decisions.
we gave

Solution Walkthrough

Doctor Dashboard:

Live schedule, patient details, and performance metrics.

walk

AI Triage:

An intelligent system that evaluates symptoms in real time and suggests the best next steps for care.

patient patient patient

Admin Panel:

User management, audit logs, and compliance reports.

smart simple

Billing & Insurance Module:

Automated claim submissions and transparent invoices.

smart simple
smart simple

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  • On-time Project Delivery Assurity.
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  • Get Daily Update & Weekly Live Demo.
  • Dedicated team 100% focused on your product.
  • Sign NDA for Security & Confidentiality.

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